Vector Agents

Vector Agents is a digital worker platform that deploys role-based AI employees for sales, customer support, finance, and HR. Each digital worker understands a specific business function, connects to your existing tools, and executes multi-step workflows without human hand-holding. Rather than replacing one narrow task like a chatbot, they take ownership of an entire operational role. For businesses trying to scale headcount-heavy functions without proportionally scaling costs, Vector Agents offers a workforce layer that works continuously, integrates with 700+ apps, and operates with enterprise-grade security.

How Vector Agents works

Vector Agents assigns a named, role-specific AI employee to each business function. You configure the worker with your company’s knowledge, processes, and tool access, then it operates autonomously inside your existing stack.

Each digital worker runs a defined set of capabilities for its role:

• Lilian (AI SDR): Lilian is an AI sales development representative (SDR). She sources leads from 200+ data providers, enriches prospects using deep research, scores them against your ICP (ideal customer profile, meaning the type of company most likely to buy from you), crafts personalised outreach in your voice, and books meetings directly into your calendar. She also revives dormant leads and adapts messaging based on prospect behaviour.
• Rhea (Customer Support): Rhea handles inbound support across email, chat, and social channels in 80+ languages. She resolves tickets using your knowledge base and past support history, routes complex cases to human agents with full context, identifies upsell opportunities based on buying behaviour, and onboards new customers through guided setup flows.
• Bradley (Finance): Bradley automates the accounts payable cycle. He extracts data from invoices, runs three-way matching (comparing purchase orders, invoices, and receipts to catch discrepancies), routes invoices for human approval, schedules payments, onboards new vendors, and generates financial reports from consolidated data.
• Blake (HR): Blake manages the talent pipeline. She sources and screens candidates, asks qualifying questions, processes payroll, tracks leave balances, routes approval requests, and walks new hires through onboarding.

All four workers connect to your tech stack through 700+ native integrations and operate within your company’s security policies, including SSO (single sign-on), SCIM user provisioning, and AES-256 data encryption.

What you can build with Vector Agents

• Automated outbound sales motion: Deploy Lilian to run your entire top-of-funnel. She sources accounts matching your ICP, researches each prospect’s challenges and recent news, sends personalised outreach sequences, follows up based on engagement signals, and books qualified meetings, all without a human SDR touching the process until the call.
• 24/7 multilingual support operation: Deploy Rhea as your first line of customer support across every channel. She resolves common issues instantly using your knowledge base, handles conversations in over 80 languages, identifies when a customer is likely to churn or upgrade, and passes complex tickets to human agents with full context already written up.
• Invoice-to-payment pipeline: Use Bradley to eliminate manual accounts payable work. Point him at your invoice inbox, and he extracts line items, matches them against POs and receipts, flags discrepancies, routes approvals to the right manager, and schedules payments on time, reducing errors and late fees.
• High-volume hiring operation: Configure Blake to handle candidate sourcing and screening for open roles. She posts to job boards, reaches out to passive candidates, asks structured screening questions, scores applicants against your criteria, and schedules interviews with shortlisted candidates, compressing time-to-hire significantly.
• Revenue-ops intelligence layer: Combine Lilian’s outbound research with CRM sync so your revenue team always has enriched, up-to-date account data. Lilian logs call notes, updates contact records, and flags accounts showing buying intent, giving your sales team a continuously refreshed pipeline view without manual CRM maintenance.